Payment Policy
This document outlines the payment and billing practices for Fashions by Fleur.
Accepted Payment Methods
We offer a range of secure payment options for a smooth checkout experience:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- Union Pay
All payments are processed in GBP (£).
Payment Processing
Payment must be completed in full at the time of purchase. Orders will not be processed or dispatched until payment has been successfully received. If a payment is declined or unsuccessful, your order will not be confirmed.
Pricing
All prices displayed on the Fashions by Fleur website are in GBP (£) and are inclusive of all charges - there are no hidden fees or taxes added at checkout. Prices are subject to change without notice. Any applicable shipping costs will be calculated and displayed at checkout prior to payment.
Secure Payments
Fashions by Fleur uses SSL encryption and trusted payment gateways to keep every transaction safe and secure. We do not store your card or payment details at any point.
Refunds & Chargebacks
Refunds are processed in accordance with our Returns & Refunds Policy. If you have any concerns about a charge, please contact us before raising a chargeback — we're always happy to help resolve issues directly and quickly. Unauthorised chargebacks will be disputed.
Fraud Prevention
Fashions by Fleur reserves the right to cancel or hold any order where fraudulent or unauthorised activity is suspected. For high-value transactions, we may request additional verification before processing your order.
Contact Information
Store Name: Fashions By Fleur
Address: 29 John Sullivan Way, Oldbury, West Midlands, B69 3FU, United Kingdom
Email: hello@fashionsbyfleur.com
Phone: +44 7828706118
Working Hours: Monday-Friday, 9:00 AM - 5:00 PM GMT
Response Time: We aim to reply within 1 business day.