Shipping policy
At Fashions by Fleur, we're committed to getting your order to you quickly and without any fuss. We offer free shipping on all orders within the United Kingdom.
Shipping Locations
This shipping policy applies to all orders delivered within the United Kingdom.
Delivery Times
Order cutoff time: 5:00 PM GMT. Orders placed after this time will be processed the next business day, which may add one additional day to your delivery estimate.
Order handling time: 1-3 business days, Monday to Friday.
Transit time: 6-12 business days, Monday to Friday.
Estimated delivery time: 7-15 business days from the date of purchase.
Carrier Services
We work with trusted carriers to deliver your order, including Royal Mail, Evri, DPD and DHL. The carrier used for your order will depend on your location and the size of your parcel.
Shipping Costs
All orders within the United Kingdom qualify for free standard shipping, with no minimum order value required.
Delivery Issues
If your order is delayed, missing, or anything doesn't look right, please contact our customer support team straight away. We'll look into it and make sure your order gets to you.
Tracking Your Order
Once your order has been dispatched, you'll receive an email with a tracking number so you can follow your parcel every step of the way. You can track your order at any time on our order tracking page.
Questions?
Visit our FAQs page or contact our customer service team.
Contact Information
Store Name: Fashions By Fleur
Address: 29 John Sullivan Way, Oldbury, West Midlands, B69 3FU, United Kingdom
Email: hello@fashionsbyfleur.com
Phone: +44 7828706118
Working Hours: Monday-Friday, 9:00 AM - 5:00 PM (GMT+1)
Response Time: We aim to reply within 1 business day.